Privacy Notice

Last updated 06 April 2024

Introduction

Service Provider

We are TeachGen AI Ltd. (referred to as 'Company', 'we', 'us', 'TeachGen AI', or 'our'), a company registered in the United Kingdom at 11 Crossley Close , Barrow Upon Soar, Loughborough, England LE12 8QL. We respect your privacy and we are committed to protecting your personal data. This privacy policy provides information on how we collect, process, maintain, and protect your personal data in accordance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR) and any subsequent UK data protection legislation.

Our website is https://teachgen.ai

We are making a range of services for educators. Our services include:

A web site application that utilises Generative Artificial Intelligence (referred to as 'AI') to supplement educators, whether that's by generating resources, helping with planning or encouraging ideation.

By using our Services, you (either an individual or entity) acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"). IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.

Types of information we collect

We collect and process various types of personal information, we collect this personal information to provide you with the best possible experience whilst using our services.

Data you provide to us

When you create TeachGen AI account, you provide us with your name, contact details and a password. You may also add payment details.

You may choose not to create a TeachGen AI account, but to still provide us with your email address to communicate with TeachGen AI or to receive information about our services.

Information we collect as you use our services

We collect information about the web browser you use to access our services. We also collect information from your interaction with our services, such as the IP address, the date and time, as well as the referrer URL.

We also collect activity information in our service, this may include:

Terms you use to generate content
Views and interactions with our apps and services

Location information we collect as you use our services

We collect information about your location to offer you the best experience, such as TeachGen AI appearing in the most appropriate language.

Your location is determined by collecting your IP Address.

Technologies we use

We use various technologies to collect and store information, including cookies, local storage, such as browser web storage or application data caches, databases, and server logs.

Why we collect personal information

We process your information for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy. The following uses of your personal information are for TeachGen AI's legitimate interests:

To deliver our services.
To improve our services and experiences.
To ensure our services are operating as expected.
To create new services.
Understand how our services are being used.
Communicate with you.
Provide support to you.
Provide you with updates.
To detect, prevent and respond to security risks.
Comply with the law.

We process your information for these purposes using a variety of technologies. For things like detecting security risks, or how you use our services, we use automated technologies that analyse the personal information we collect. Additionally, we examine your personal information to assist us in identifying abuse like malware and unlawful content. Algorithms may also be used to find patterns in data.

We may combine some of the personal information we take about you, for example to help understand how we can improve our services.

We will ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.

We will only process your personal information when we have a valid legal reason to do so.

How we keep your information accurate and secure

TeachGen AI is committed to ensuring the accuracy of personal data and employs technical and organisational measures to protect data against unauthorised access, accidental loss, destruction, or damage.

We use encryption during transmission, pseudoanonymisation where appropriate and monitoring of our systems and services to safeguard the confidentiality of your information.

We restrict access to data to TeachGen AI employees, contractors or agents that need that information in order to process it.

Your rights under UK Data Protection Law and GDPR

You have the right to access, correct, erase, restrict, or object to the processing of your personal data, and to withdraw consent at any time.

Email [email protected] if you wish to exercise any of your rights.

Retention of personal information

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected. Retention periods are determined based on the nature of the data and the purposes of processing.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies for functionality, analytics, and marketing purposes. You can manage and disable cookies through your browser settings.

Third Party Sites and Services

We may share personal data with trusted third-party sites and services to support our operations.

International Data Transfers

Any international transfers of personal data are conducted in compliance with data protection laws, ensuring appropriate safeguards are in place.

Complaints

If you have any complaints about our handling of personal data, please contact us by emailing [email protected]

Privacy

Terms